Returns | CURVEEZ
We want everyone to enjoy the best Curveez experience possible.
Not satisfied with your purchase? No problem.
We offer easy 60 day hassle-free returns and exchanges.
STEP 1: Find your order number. ( check your inbox ).
STEP 2: Open a new return or exchange request HERE
We will email you a free shipping label to print.
STEP 3: Tape the shipping label to the outside of your package and drop it off at your local post office.
International customers: Print your Returns Form and put it together with the products you wish to return. ( You cover the non-refundable shipping costs ).
After we receive your returned item and process your request, it may take 5 to 7 business days before the refund appears on your account statement (depending on payment method).
The original cost of the returned items will be credited back to the card used during the transaction.
If it is an exchange, we’ll send your new order via standard shipping.
We only refund the cost of the product, not the original shipping and handling fees.
To receive a full refund or exchange, returned products must be:
Exchanges are not available to international customers.We are not responsible for any orders returned without a shipping label provided by us.
We only accept Curveez items purchased from www.curveez.com
You can exchange or return any* item that is:
2. Inside original packaging, with merchandise tags attached
3. With a manufacturer defect
You can't return:
Items used, worn, washed, damaged.
Panties and face masks (unless there is a manufacturing defect) for hygienic reasons.
Free gifts and promotional items with retail value.
Items marked final sale.
US Customers: 100% free returns and exchanges.
We refund you the price you paid for the product.
Original shipping and handling fees are non-refundable.
International Customers: You must cover all shipping costs for returned items.
No exchanges allowed.
Original duty, shipping and handling fees are non-refundable