1. Under which reasons is the return of an item accepted?

RTA: As our products are considered of personal use and intimate clothing, we only accept returns/exchanges or refunds for manufacturing defects.

2. Is the change in size a valid reason for return?

RTA: It is not. We always advice to check te size charts before purchasing an item so you can be sure which size to order.

3. What can I do if I don't know the reference number I want to request?

RTA: In this case, all of our products have images and a description so it's easier for you to find the perfect fit.

4. Where do you ship?

RTA: Shipments are made within the United States and Caribbean areas. We can ship international but you have to take into account the custom process and possible extra-cost for the shipment.